Phil has worked with marketing and market research data for over 30 years. He is a regular speaker at industry events and has a personal goal to find practical solutions to client problems.With a passion for keeping things simple when possible, Phil has led MRDC Software successfully for 25 years, forming CX Zebra as an off-shoot of MRDC more recently.
In his spare time, Phil is an avid Sussex County Cricket Club supporter and enjoys walking with his three dogs, which is sometimes just an excuse to go for a beer.
He describes this era as ‘by far the most exciting era in my life for what is technically possible’.
Lauren has worked with Phil Hearn for 10 years. With expertise in data management and data reporting, Lauren has worked for a number of high profile clients.
Her key role is understanding both client needs and working our technical team that make projects happen - accurately and on time.
Her interests outside of work revolve around horse riding and training young horses.
Charlotte has worked with the team for three years. As a Product Consultant, she knows about all the different solutions we offer from CX Feedback to CATI surveys to Social Listening.
If she doesn’t know herself, she will find the right person to help you spending most of her time working closely with clients.
In her spare time, Charlotte goes to the gym (unlike some of the other zebras) and is an animal lover.